We reopened Peaks and Pods with confidence in the summer of 2020, reassured that we were able to open safely whilst following current Coronavirus guidelines.

Our five pods are self-contained and situated on a rural farm with plenty of outside space and fresh air. The safety of our guests and our staff is our number one priority and we’ve fine tuned all our procedures. Changes include enhanced cleaning of the pods and the shared areas, detailed staff training and social distancing measures.

We’ve been awarded Visit Britain’s ‘We’re Good to Go’ industry standard, which means that we can demonstrate that we are adhering to the Government and public health guidance. Before reopening, we also carried out a risk assessment and put detailed cleaning checklists in place.

IMPORTANT UPDATES

QR Code – We display a QR code in each pod and ask guests to scan it with their NHS COVID-19 App on arrival. We’re required by law to display the QR code and to ask guests to check in this way to help trace and stop the spread of Coronavirus.

Rule of six – We are no longer able to take bookings for more than one pod if six or more friends or family members will be staying at the same time. This also applies to bookings made separately but by friends or family who total more than six (including children). Please contact us by email if you are unsure if these rules apply to you.

Group bookings – We are not taking any group bookings for 2020 or 2021.

Local area tiers – England is now divided into three local tiers – Medium, High and Very High alert levels. Peaks and Pods is in the Craven area of North Yorkshire, which is currently in the Medium tier.

Information from gov.uk for guests coming from the three tiers:

Medium Tier

  • When seeing friends and family you do not live with (or who are not part of your support bubble), you must not meet in a group of more than 6, indoors or outdoors. In England, this limit of 6 includes children of any age.

High Tier

  • You can still go on holiday outside of high alert level areas, but you must only do this with people in your household or support bubble.

Very High Tier

  • The government is advising people not to travel into or out of an area categorised as a very high alert level area. ‘If you are a resident in a very high alert level area, we ask you to avoid staying overnight in another part of the UK.’

These rules are changing regularly and we are keeping up to date with developments. Please get in touch via email – hello@peaksandpods.co.uk – if you have any questions or need to get in touch about your booking. We are dealing with all enquiries via email at the moment.

Take care and stay safe.

Warm regards,

Joanne and John

We are not taking any whole-site bookings for either 2020 or 2021. Covid-19 rules are constantly changing and we have decided that it is in everyone’s best interests if we suspend taking all group bookings.

We will contact guests with pre-existing whole-site near bookings nearer the time of their stay if Covid-19 rules are in place that restrict groups of people from gathering.

Covid-19 rules that came into force on 14/09/2020 restrict the number of people to six who can gather either indoors or outdoors. It is currently NOT possible for friends or families to book pods separately for the same time if more than six people will be together.

We will cancel bookings made together for the same dates whilst these Covid-19 rules are in place.

If your booking can’t go ahead because of government restrictions due to coronavirus, we will invite guests to choose new dates. Your stay can be moved to any available date up to the end of 2021.

For more information read the cancellation policy in our Ts & Cs – https://peaksandpods.co.uk/booking-terms-conditions/.

Social distancing is achievable at Peaks and Pods, as each pod occupies its own private space with little need to mix with other guests or staff.

  • Peaks and Pods is in a rural location, five miles from the nearest town. Social distancing is well respected in local shops and supermarkets.
  • We operate a self check-in and self check-out system, so arriving and leaving can be done with ease.
  • Shared spaces, including the hand washing area at The Hub, the Bike Store, Little Laundry and The Hub seating area are sanitised regularly. Social distancing guidance will be in place.
  • The Hub is essentially a covered, outdoor space, so plenty of fresh air.
  • Note: The Gold Top pods have hot tubs on their patios and the water must be tested twice a day. This requires the owners/staff to have access to the tubs.

We have implemented clean strict procedures since reopening on July 6th. We will continue to update and refine our procedures, following Government safety advice and industry guidelines.

Steps include:

  • Opening windows and doors to allow fresh air to circulate during pod cleaning.
  • Cleaning and disinfecting all surfaces that guests may have come into contact with (inc door handles, plugs, light switches etc.).
  • Using disposable cloths and washing microfibre cloths on a hot, sanitising cycle.
  • Using professional-grade disinfecting fluid (to meet British Standard EN 1276).
  • Disinfecting bed linen, towels, throws and cushion covers.
  • Steam cleaning upholstery – sofas, curtains and mattresses.
  • Steam cleaning hard floors, carpet tiles and rugs.
  • Wearing protective equipment during cleaning.
  • Making sure our staff don’t have any symptoms of Covid-19.

We have enlisted extra staff to make sure that all this is possible, and we’ve also changed the check-in time to 4pm and the check-out time up to 10am. This is to give us enough time to make sure that all the pods and facilities at The Hub are properly sanitised.

Please contact us via email at hello@peaksandpods.co.uk and we’ll get back to you as soon as possible.

We aren’t taking phone calls at the moment, as we need to keep track of all of the changes to bookings via email.

Guests should not arrive if they have a temperature, feel unwell or display any symptoms of Covid-19.

To check symptoms, visit: nhs.uk/conditions/coronavirus-covid-19/check-if-you-have-coronavirus-symptoms/.

If a guest displays signs of the Covid-19 virus while staying at Peaks and Pods, they should self-isolate immediately to reduce risk of assessment. Guests should inform us and then return home, if they reasonably can. You’ll find more information about this in your pod.

Contact us via email at hello@peaksandpods.co.uk.

BISHTA – The British and Irish Spa and Hot Tub Association – say there is no evidence that hot tub water would be unsafe to bathe in, especially when it is properly sanitised and at the correct pH value.

They recommend that bathers only share the hot tub with people from their own household, and no one should use the hot tub if they are feeling unwell.

Surfaces, such as the hot tub shell, lid and steps, are routinely cleaned between guests with a chlorine solution. We test hot tub water twice a day to make sure it is always correctly balanced.

BISHTA is aware of information from American colleagues ‘that the Coronavirus would be deactivated in properly sanitised water, at the correct pH value’.

BISHTA recommendations:

Use the toilet and have a pre-bathing shower, to help to remove some of the possible pollutants on your body, allowing the hot tub disinfectant to concentrate on killing the bacteria and deactivating any viruses that may be present.

Using your own personal towels and then having them laundered at 60oC will help to minimise the risk of spreading any virus. When finishing your hot tub immersion, it is important to shower again.