FAQs
Booking
We offer one night stays on weekdays (term time) in three of our pods –
Two Acre Bit and Buckhaw Brow (with private hot tubs)
The Folds (without hot tub)
You can stay one night, arriving Monday, Tuesday, Wednesday or Thursday.
Weekend stays are minimum two nights, three nights over bank holidays.
It’s a two-night minimum stay in our other two pods, Holly Bush Hill and Corn Bents.
School Summer Holidays:
- Summer holidays 2024 – July 19th to August 30th
Unfortunately, although we love dogs and have our own, we cannot accept dogs due to the close proximity of the livestock on our dairy farm.
Secure your booking with a 30% non-refundable deposit if your stay is more than 30 days away. The remaining balance must be paid in full 30 days before the start of your stay. You’ll receive a reminder by email a few days before your balance is due.
Opt to pay the full balance up front if you’d prefer, or if you’re paying for your stay using a gift voucher.
For stays less than 30 days away, or if using a gift voucher, full payment is required at the time of booking.
Payments are made through our secure payment providers Stripe.
Payments can be made with most major debit and credit cards and you can also use Apple Pay.
A security deposit of £100 is required before guests check in.
- Guests will be sent a email seven days before arrival to confirm card details.
- The £100 security deposit will be reserved at 6am on the morning of arrival.
- The security deposit will be refunded within two days of departure if there are no damages, losses or additional cleaning required.
- Any costs to repair or replace damaged or missing items will be taken from the security deposit.
- Guests should take extra care not to damage hot tubs and hot tub lids.
- A cleaning charge of £40 will be taken from the security deposit for any pod is found to be unclean or messy, or if we find that guests have smoked in a pod.
- Each pod has an inventory for small breakages (eg glasses, plates, mugs etc). Breakages must be paid for in cash before departure. The cost of any unpaid items will be taken from the security deposit.
Guests should inform us of any damage.
A security deposit of £500 is required for whole site bookings.
We do take group and whole-site bookings.
For whole-site bookings of five pods, the lead booker needs to get in touch directly via email to hello@peaksandpods.co.uk. We can discuss your group’s needs and make sure that we’re the right place for you. We can also help you to decide how best to book all the pods.
Unfortunately, we do not take hen parties or stag groups.
Our gorgeous pods Two Acre Bit and Buckhaw Brow both have their own private, covered hot tubs on the patio, complete with LED lights and jets.
The pods have a wooden double bed with pocket-sprung mattress, topped with designer bedding (Orla Kiely or Joules) ready for your arrival. There’s also a Yorkshire-made small double sofa bed with memory foam mattress, supplied with extra bedding for the sofa bed when booked for more than two guests (over the age of 2).
Guests in these pods have their own private shower rooms, each less than 20 steps away, with key code access. The shower rooms contain an enclosed shower, toilet, basin, mirror, shaving point, heated towel rail and towel bundle (2x bath towels and 2x hand towels). The shower rooms have electric showers, so unlimited hot water. They’re so close to the pods that you can happily nip there in your PJs!
Both pods have a wall-mounted Smart TV player with access to Netflix.
We are open every month of the year, with a couple of few weeks off around Christmas but open again for the New Year. Our pods are designed for all weather conditions – they’re heated, insulated and very cosy, no matter what the weather.
Rarely, if wintry weather conditions are extreme, the water supply to some or all of the pods may freeze, despite precautions to prevent this. We will do our best to restore the water, but in extreme conditions we may need to cancel your stay. If we have to cancel, we will offer to refund your stay (or part of your stay).
We understand how wonderful it is to have a place to yourself and Peaks and Pods is the perfect destination for groups of families or friends. Please contact us directly before booking, either by email or phone, to discuss your group’s specific requirements. We’ll do our best to make it a perfect stay!
Please note that we don’t accept group bookings for four pods – it’s less relaxing for the group and also for the guests in the single pod.
Arriving
Check-in is from 4pm. We ask that guests do not arrive any earlier to give us time to prepare. (The car park is used by our staff before 4pm.)
We’ll email you a key safe code three days before you arrive. (If you don’t get the email, please check your junk folder or let us know.)
You’ll find your key in the wall-mounted key safe at your pod.
You can opt to check-in an hour earlier (from 3pm), or check-out an hour later (up to 11am) for an extra £10. This must be selected from the extras list at the time of booking and paid in advance.
If you’re leaving on a Sunday, you can opt to leave any time up to 4pm. Select the extra at the time of booking. (This cannot be booked for any other day except Sunday.)
Important notes:
If you add the early arrival extra, the water in your hot tub may not be up to full temperature at the time you arrive.
If you add the late departure, you may not be able to use the hot tub after 10am. We need to empty the water at 10am to give us time to change the water and reheat.
Our car park area is next to the pod site, with access to the pods just a short walk through a pedestrian gate. Each pod has its own sign-posted parking space so you know just where to leave your car.
Corn Bents has its own pedestrian access and car parking space due to its position on site.
Peaks and Pods isn’t easily accessible by public transport. We’re situated on a farm in a rural area, four miles from the nearest train station and 2.5 miles from the nearest bus stop. (Buses run very infrequently.)
The nearest train stations are Giggleswick (4 miles) and Settle (5 miles) and the nearest bus stops are in Rathmell and Tosside, each 2.5 miles away.
Guests can arrange transport to Peaks and Pods by contacting a private hire firm (also detailed in ‘Places to Go’) for the last few miles of their journey. Please note – the cost of a journey from Settle to Peaks and Pods can be very expensive – please check the cost before you book the service.
To find out more, Click the ‘Offsite Fun’ tab on our website, then ‘Places to Go‘.
Lots of guests come here to relax and don’t mind staying put, but please be aware that Peaks and Pods is five miles from the nearest town, and there is no public transport past the site. Guests coming without a car need to bring plenty of provisions for their stay.
Departing
We ask that you depart by 10am, so that we have time to prepare the pods for the next arrivals.
There’s an option to check out an hour later (up to 11am). Add it as an extra for £10 if you’d like to leave late. This must be selected at the time of booking, not on the day.
If you’re leaving on a Sunday, there’s also an option to check out any time up to 4pm. (Price varies from £20 – £35, depending on which pod.)
(Note: If you’ve booked a two-night stay (Friday to Sunday) BEFORE September 15th 2023, your stay includes a late check out up to 4pm. Weekend stays booked after September 15th do not include a late Sunday check-out.)
You can opt to check-in an hour earlier (from 3pm), or check-out an hour later (up to 11am) for an extra £10. This must be selected from the extras list at the time of booking and paid in advance.
If you’re leaving on a Sunday, you can opt to leave any time up to 4pm. Select the extra at the time of booking. (This cannot be booked for any other day except Sunday.)
Important notes:
If you add the early arrival extra, the water in your hot tub may not be up to full temperature at the time you arrive.
If you add the late departure, you may not be able to use the hot tub after 10am. We need to empty the water at 10am to give us time to change the water and reheat.
We take great pride in our pods and we ask that guests leave their pod clean and tidy. Before leaving, we expect guests to:
- Empty the bins in the kitchen, bathroom and outdoor recycling box and take them to the bin area at the top of the car park.
- Wash, dry and put away dishes, utensils and pans.
- Wipe down the sink, hob, microwave and worktops.
- Empty the fridge (and freezer box) and wipe inside.
- Put used towels inside the shower.
We supply everything you need to keep your pod clean during your stay. In the kitchen you’ll find washing-up liquid, washing-up brush, microfibre cloth, scourer, all-purpose spray, dustpan and brush.
In your shower room cupboard you’ll find a range of products including bathroom spray, toilet cleaner, squeegee and a cloth to keep your shower room clean during your stay.
There’s an electric sweeper and long sweeping brush in the Little Laundry at The Hub.
We will change the bed/s and we will empty ash from your fire pit/barbecue.
There is a charge of £40 for pods found to be in an unclean or untidy condition, or if we find that guests have smoked in the pods.
Changes and cancellations
We don’t offer refunds or change dates if you or anyone in your group can’t make the stay for health reasons, either because of last minute illness or pre-planned procedures.
We will, however, move your dates if you let us know at least 30 days before the start of your stay.
Travel Insurance
We strongly recommend that guests take out UK Holiday Insurance to cover them in the event that they need to cancel or cut short their stay due to illness or other reasons.
‘Staycation’ policies include:
- trailfinders.com/insurance
- lv.com/travel-insurance
- lv.com/travel-insurance/guide-to-staycation
- staycationplan.co.uk
- freedominsure.co.uk/uk-travel-insurance
- holidaysafe.co.uk/uk-travel-insurance
Search for other UK travel insurance policies on moneysupermarket.com/travel-insurance/ or comparethemarket.com/travel-insurance.
If a guest cancels more than 30 days before the start of their stay, the deposit (or 30% of the stay if paid in full) will not be refunded.
Guests who cancel within 30 days of the start of the stay will not receive any refund or be able to change holiday dates.
Gift vouchers and stays booked with a gift voucher are non-refundable.
We do not offer refunds or move dates for no-shows.
Please email hello@peaksandpods.co.uk if you need to get in touch.
Travel Insurance
We strongly recommend that guests take out UK Holiday Insurance to cover them in the event that they need to cancel or cut short their stay due to illness or other reasons.
‘Staycation’ policies include:
- trailfinders.com/insurance
- lv.com/travel-insurance
- lv.com/travel-insurance/guide-to-staycation
- staycationplan.co.uk
- freedominsure.co.uk/uk-travel-insurance
- holidaysafe.co.uk/uk-travel-insurance
Search for other UK travel insurance policies on moneysupermarket.com/travel-insurance/ or comparethemarket.com/travel-insurance.
Booking dates may be amended up to 30 days before the start of your stay.
We will not move booking dates, or change pods, within 30 days of the start of your stay.
Email hello@peaksandpods.co.uk to request alternative dates your arrival date is more than 30 days away.
Extras
It’s no problem to add extras after you’ve booked. Pick the extras that you’d like from the ‘Extras’ tab on the menu bar and email hello@peaksandpods.co.uk to let us know what you’d like to add.
We’ll email back to you to confirm that the extra/s are available and will add them to your booking. We’ll then send a link via email for you to make the additional payment.
Please note that we don’t offer the Pure Luxury Package during the Easter or summer school holidays.
The Hub
The Hub is a unique sheltered area away from the pods where our stunning new pizza oven is situated, perfect for carefree days and evenings with superb views.
- Cooking Station with a Gozney ‘Dome’ pizza oven, available to hire for £15
- Large Weber charcoal barbecue to use with one of our £10 charcoal packs (no need to pre-book)
- Large wooden worktop and sink with hot and cold water
- Seating, tables and chairs
- Large cast-iron fire pit with sleeper benches
- Wooden double swing seat
- Festoon lighting
- Coin-operated, wall-mounted ceiling heaters and blankets
- Little Laundry – a place for guests to wash and dry clothes or towels (coin operated)
- The Hub lounge – relaxed seating area next to the cooking station
- Bike Store – a secure store room for bikes at the front of The Hub
- Log Store – an area at the front of The Hub where we keep logs and kindling
Visit our Hub page – peaksandpods.co.uk/the-hub/.
Pizza Oven
It costs £15 to hire our new gas-fired Gozney ‘Dome’ pizza oven. The cost includes exclusive hire of the oven, fuel, heat proof mitts, pizza paddle, pizza wheel/rocker and chopping board. You need to bring your own food – either pre-prepared fresh pizzas or your own ingredients to make them from scratch.
When you book your stay, you’ll see an option in the ‘Extras’ section to add pizza oven hire. You can choose which night of your stay you’d like to use it – 1st, 2nd, 3rd or 4th. We don’t have set times that you can use the pizza oven – that’s up to you. We’ll send you a pizza oven information email with extra details.
If you decide to add pizza oven hire after you’ve booked, send an email to hello@peaksandpods.co.uk and we’ll check to see if it’s still available.
There’s a sheltered kitchen area next to the pizza oven. There’s plenty of covered worktop space, table and chairs, ceiling heaters, a sink for washing up, and a bin.
For more information, visit our Hub page – peaksandpods.co.uk/the-hub/.
We also have pizza oven posts on our Instagram and Facebook pages.
Dos and Don’ts
Guests will find an inventory when they arrive at their pod. Items that are missing, broken, damaged or melted during your stay must be paid for and the inventory gives the replacement cost of each item. Cash to replace items should be left in an envelope provided in the pod, or via Paypal to hello@peaksandpods.co.uk.
We will take the cost of the items from any security deposit, or we will request payment for the cost of items not paid for (by sending a payment link).
Please let us know if anything more serious than inventory items are broken or damaged.
Guests should take extra care when using the hot tubs and hot tub lids, as a charge will be made for any damages.
Unfortunately, we do not allow extra visitors on site – only our Peaks and Pods guests. It’s important for the comfort and security of all our guests.
We ask that guests are respectful of other people on site and we ask noise is kept to a minimum after 10pm. We also ask that no music be played outside the pods at any time for the comfort of all our guests.
Smoking (including e-cigarettes) is strictly prohibited inside the pods and on your outside area.
There are two designated smoking spots on site.
- An ashtray (a cow water bowl) is mounted to a wooden pillar near the fire pit at the sheltered area.
- An ashtray (a cow bowl) is mounted on a gatepost near the pedestrian entrance, which is closer to the pods but is not sheltered.
Cigarette ends must be disposed of carefully and must NOT be left on your patio area or surrounding grass or gravel. Please respect our rules on this.
If we have to remove cigarette ends from in or around your pod, or if your pod smells of cigarette smoke when you leave, we will deduct a £40 cleaning fee from your security deposit.
Facilities
We don’t have an electric car charging point yet, but guests with electric cars are able to charge from a 3-pin plug at The Hub if organised in advance.
There’s a £6 per night charge for recharging (payable in advance). This must be selected as an extra in advance of your stay.
All our pods have their own kitchenette with microwave, hot running water and sink, fridge with icebox, two-ring hob, kettle, toaster and Tassimo coffee machine. We provide plates, bowls, mugs, glasses, cutlery, tin opener, peeler, scissors, bottle/wine opener, frying pan, saucepan with lid, microwave saucepan, jug, silicone spatulas, knives, chopping boards, wooden spoon, cooking tongs and a whisk.
There’s a starter pack of tea, coffee, Tassimo pods and sugar in each pod.
The pods have curtains and blackout blinds, wall heater, LED lighting inside and out, power and USB sockets, and free WiFi.
All our pods have their own private, flagged outside space to the side of the pod, an outdoor dining table with four chairs, two string chairs, a small wooden decked area in front of the pod and twin boot storage on the deck.
The patios are covered with a bespoke wooden shelter with remote controlled festoon lights.
There’s a fire bowl on each patio with a poker and grill. Fire pit packs are available to add as an extra for £10, and refills are available during your stay. If you’d like to use your fire pit as a barbecue, add a £10 charcoal pack to your booking. Packs include barbecue tools and carefully chosen fuel and fire lighting equipment.
You’ll find a large, weather-proof box on your patio area. Firewood or charcoal should be stored in the special large metal-lidded box on your patio. (Boots can also be stored in here in very wet weather.)
Note – Guests are not allowed to use their own wood, charcoal or fire-lighting equipment. Disposable barbecues are strictly not permitted.
Holly Bush Hill and Corn Bents are packed with lots of features to make your stay thoroughly enjoyable – most importantly our lovely, private hot tubs. The pods include an ensuite shower room with enclosed shower, small basin, toilet, heated shower rail and bundle of towels (2x bath towels and 2x hand towels).
There’s a double bed with pocket-sprung mattress, made up ready for your arrival with goose down and feather bedding. There’s also a generous double sofa bed (with bedding stowed away when booked for more than two guests), a folding wooden table and chairs. There’s also a kitchenette, with hob, microwave and coffee machine.
These pods also have an outdoor swinging cocoon seat with cushions, sun umbrella and base.
You’ll find a wall-mounted Smart TV in each pod, with access to Netflix. (Please note – the Wi-fi connection can be a little unpredictable.)
The Folds is a large, spacious pod with its own ensuite shower room. Snuggle under feather and down bedding with crisp linens and feature cushions. There’s a large, comfortable sofa bed that happily fits two people, with bedding provided when the pod is booked for more than two people.
Outside, there’s a wonderful patio area at The Folds, covered with a large, bespoke wooden shelter, featuring remote-controlled festoon lights. There’s room for two on the swinging cocoon seat with thick pads. The Folds has a large outdoor dining table for four and its own charcoal Weber barbecue, as well as a separate cast-iron fire pit at the edge of the patio.
Our gorgeous pods Two Acre Bit and Buckhaw Brow both have their own private, covered hot tubs on the patio, complete with LED lights and jets.
The pods have a wooden double bed with pocket-sprung mattress, topped with designer bedding (Orla Kiely or Joules) ready for your arrival. There’s also a Yorkshire-made small double sofa bed with memory foam mattress, supplied with extra bedding for the sofa bed when booked for more than two guests (over the age of 2).
Guests in these pods have their own private shower rooms, each less than 20 steps away, with key code access. The shower rooms contain an enclosed shower, toilet, basin, mirror, shaving point, heated towel rail and towel bundle (2x bath towels and 2x hand towels). The shower rooms have electric showers, so unlimited hot water. They’re so close to the pods that you can happily nip there in your PJs!
Both pods have a wall-mounted Smart TV player with access to Netflix.
Our three large pods – Holly Bush Hill, Corn Bents and The Folds – sleep four comfortably on the double bed and generous double sofa bed.
Important note – It is not possible to fit either a cot or another bed into these pods when the sofa bed is pulled out.
Two Acre Bit and Buckhaw Brow each have a double bed and a small double (4ft wide) sofa bed. The small double bed is most suitable for two children, rather than two adults.
These pods have enough floor space to fit an inflatable ReadyBed (available for hire).
All of our pods have wall-mounted Smart TVs. We have a full TV licence and Netflix access.
(Please note – there may be occasions when we can’t connect to our rural Wifi.)
We offer free Wifi and USB plug sockets, so you can also watch TV from your devices.
We usually have pretty excellent mobile signal from Peaks and Pods, so getting in touch with your nearest and dearest (or your boss!) shouldn’t be too hard.
Pod doors are fitted with retractable fly screens that simply pull across and fasten with a magnet. This means that you can sit in your pod with the doors wide open and know that flies, wasps and midges can’t get in. We also provide swatters in summer and use wasp traps and fly tape at The Hub during the warmest months.
There’s the Little Laundry at The Hub where guests can wash, dry and iron their clothes.
There’s a large washing machine, tumble dryer, drying rack, iron and ironing board. Detergent and conditioner is available.
The iron must be used in the Little Laundry only, not in the pods.
There’s free WiFi to each pod and to The Hub. The WiFi password is displayed in each pod. (We’ll always do what we can to keep WiFi connected to Peaks and Pods, but there may be occasions when it doesn’t work.)
Four of our pods have private hot tubs – Holly Bush Hill and Corn Bents, as well as Buckhaw Brow and Two Acre Bit.
The hot tubs are covered with a bespoke, wooden shelter with optional, remote-controlled festoon lighting.
For more hot tub information visit peaksandpods.co.uk/hot-tub-information.
The pods have a kitchenette with a small two-ring hob, which may be used for preparing light meals. Each pod also has a microwave. We provide one frying pan and one saucepan.
Next to your kitchen you’ll find a switch for an extractor fan to help you to get rid of nasty niffs.
We have fire bowls on each patio that may be used with our £10 barbecue charcoal packs. The fire bowls have a barbecue grill and poker. Charcoal packs contain a box of matches, eco-friendly firelighters, kindling, quality charcoal and metal tongs.
Your own charcoal or disposable barbecues are strictly not permitted.
The Folds has its own Weber charcoal barbecue and there’s a large Weber charcoal barbecue for use at The Hub, if you’d prefer to cook there. (You just need to clean the grill and tools after use.)
We also have the Dome – a gas-fired pizza oven at The Hub that can be hired for £15. The cost includes fuel, a pizza peels, oven mitts, pizza wheel and chopping board. Select pizza oven hire as an extra when you book – we’ll send you an information email before you arrive.
You’ll find a cast-iron fire pit on your patio, with metal grill and poker. Our £10 fire pit packs include kiln-dried logs, kindling and firelighters.
Your own firewood and fire-lighting equipment are strictly not permitted. (We carefully choose our fuel to burn and supply eco-friendly firelighters.)
Campfires on the grass or deck are not allowed.
We’re close to Gisburn Forest and on the doorstep of lots of wonderful country rides so we offer facilities for cyclists, including secure cycle storage, bike wash and laundry. Repair stands are also available.
We have planned a range of rides from Peaks and Pods, each with a refreshment stop, suitable for all levels of ability. Email us for details.
Check out our ‘Geared up for Cycling’ page – peaksandpods.co.uk/geared-up-for-cycling.
There are many ways we try to be environmentally friendly, and we are constantly working towards being more sustainable.We produce our own electricity with our 50kWh wind turbine and 30kWh solar panels, which provide electricity for both our dairy farm and Peaks and Pods. We use LED lighting, our outside lights are on sensors, and we encourage thoughtful waste recycling. We offer facilities to recharge both electric bikes and electric cars. We use eco-friendly cleaning products in all our pods and shower rooms. We hold Green Tourism’s Gold Award for our commitment to sustainability and responsible tourism.
There are a number of private hire companies that operate in the Settle/Rathmell area. Any journeys need to be arranged in advance by phoning ahead. You probably won’t be able to book them last minute.
Please note – the journey from Settle to Peaks and Pods can be expensive (£20-£25 approx). Please check the cost before you book the service.
Helli Cars & Pink Ladies – 07728 386517 (or search on Facebook)
Austwick Taxis – 015242 51364
Stainforth Private Hire – 01729 824888 or 07855 824334
Bosh and Becks Private Hire – 07753 226132 (and via Facebook)
Settle Taxis – 01729 824824 or 822219
Smoking (including e-cigarettes) is strictly prohibited inside the pods and on your outside area.
There are two designated smoking spots on site.
- An ashtray (a cow water bowl) is mounted to a wooden pillar near the fire pit at the sheltered area.
- An ashtray (a cow bowl) is mounted on a gatepost near the pedestrian entrance, which is closer to the pods but is not sheltered.
Cigarette ends must be disposed of carefully and must NOT be left on your patio area or surrounding grass or gravel. Please respect our rules on this.
If we have to remove cigarette ends from in or around your pod, or if your pod smells of cigarette smoke when you leave, we will deduct a £40 cleaning fee from your security deposit.