We only take a security deposit for pods booked as part of a whole site or a group booking. Contact us directly for more information.
The security deposit is authorised on the booking card at midnight on the day of arrival and funds will be ‘reserved’ on the card. It will be fully refunded at the end of your stay if there are no damages, breakages or additional cleaning required.
In all pods we expect guests to leave pods and shower rooms as clean and tidy as you found them. You’ll find cleaning products to enable you to leave your pod in great condition. Please note – a charge may be made for pods found to be unclean. We leave an inventory in each pod and breakages from your kitchenette (glasses, plates, mugs etc) must be paid for by leaving cash in the envelope in your Welcome Folder. Please let us know if you damage anything more serious.