If a guest cancels more than 30 days before the start of their stay, the deposit (or 30% of the stay if paid in full) will not be refunded.
Guests who cancel within 30 days of the start of the stay will not receive any refund or be able to change holiday dates.
Gift vouchers and stays booked with a gift voucher are non-refundable.
We do not offer refunds or move dates for no-shows.
Please email firstname.lastname@example.org if you need to get in touch.
We strongly recommend that guests take out UK Holiday Insurance to cover them in the event that they need to cancel or cut short their stay due to illness or other reasons.
‘Staycation’ policies include: