We don’t offer refunds or change dates if you or anyone in your group can’t make the stay for health reasons, either because of last minute illness or pre-planned procedures.

We will, however, move your dates if you let us know at least 30 days before the start of your stay.

Travel Insurance

We strongly recommend that guests take out UK Holiday Insurance to cover them in the event that they need to cancel or cut short their stay due to illness or other reasons.

‘Staycation’ policies include:

Search for other UK travel insurance policies on moneysupermarket.com/travel-insurance/ or comparethemarket.com/travel-insurance.